Values

Pillar Custom Homes Values

Michael gets to know you and you get to know him as you work together toward a mutual goal – building your beautiful dream home. In this regard, Michael’s values are critical to not only his business success, but to his personal relationship with you during this period.

Trust. We extend and want to receive trust. Our every action and thought is to this end.

Honesty. Trust and honesty are inseparable. Transparency and full disclosure build the trust and honesty we exhibit. The complete financial and operating records, regarding your home, are available to you at any time. You know where every penny goes. You know our margin and how each subcontractor is compensated.

Diligence. We make a constant effort to provide the best of everything by knowing the industry and being able to suggest to you what is most efficient, functional and cost effective. We participate in continuing education and attend conferences, seminars, and conventions, to increase our knowledge and expertise.

Truth. Michael and Pillar Custom Homes strive to always be truthful. This is a pillar of our value system.

Accountability. Michael owns this business. He is accountable for it and accountable to the strategic and comprehensive process he has established to ensure quality in his product. His name and reputation rides on it.

Communication. Pillar Custom Homes prides itself on exemplary communication. We talk frequently, often daily, with our clients to insure that our process is moving forward correctly. We employ telephone, fax, and email to maintain complete communication. Documents, including change orders, are all done via email, which is fast and reliable. It also provides a record of everything that takes place.

Pride. We take great pride in our work. We never take our clients for granted and work each and every day to insure that they feel their decision to go with Pillar Custom Homes was the right one.

Using Pillar Custom Homes and allowing Michael to build you your home, means that you are getting a builder whose values are the highest, his integrity unchallenged, and whose pride is second to none. Shouldn’t you expect to work with a company and team whose values are of the highest level?